US State Unemployment Agency
Challenge
Needed a way for residents to file for unemployment benefits securely. The state was dealing with cybersecurity fraud during COVID-19
Number of Users
5M+ state residents
Solution
Replaced the state’s legacy CIAM system including migration of millions of user identities
Implemented integration with a 3rd party Identity Verification service for new applicants
Implemented Dynamics Fraud Protection to do machine-learning based blocking of malicious traffic
Monitoring and logging of user and administrator access
